Last updated: 13 July 2026

Mega Groundworks respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, how long we keep it, and the rights available to you under UK data protection law.

This policy applies when you:

• Visit megacivils.co.uk
• Contact us through the website
• Request a quotation or consultation
• Contact us by telephone, email, or social media
• Become a customer, supplier, subcontractor, or business contact
• Work with us on a construction or civil engineering project

1. Who We Are

Mega Groundworks is a groundwork and civil engineering business providing services for residential, commercial, industrial, and development projects.

For data protection purposes, Mega Groundworks is the data controller responsible for the personal information described in this policy.

Business name: Mega Groundworks
Website: megacivils.co.uk
Address: 23-25 Dencora Way, Luton, LU3 3HP, United Kingdom
Email: info@megagroundworks.co.uk
Mobile Number: 07777380833
Office: 01582203551

Questions about this Privacy Policy or the way we use personal information can be sent to the contact details above.

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

You may provide us with:

• Your name
• Email address
• Telephone number
• Home, business, or project address
• Company name
• Job title
• Details about your proposed project
• Site plans, drawings, photographs, or specifications
• Information included in quotation requests
• Messages sent through our contact forms
• Communication records
• Payment and invoicing details
• Information required to manage a contract or project

Please avoid including sensitive personal information in an enquiry unless it is necessary.

Information Collected When You Visit Our Website

Our website and hosting providers may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring website
• General location based on IP address
• Cookie and consent preferences
• Website performance and security information

We may use analytics tools only where they are enabled and, where required, after you have provided consent.

Information Received From Other Sources

We may receive information from:

• Builders, developers, architects, engineers, and contractors
• Property owners or project managers
• Suppliers and subcontractors
• Publicly available business directories
• Social media platforms
• Professional advisers
• Referral partners
• Local authorities or utility providers where relevant to a project

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Arrange consultations or site visits
• Prepare quotations and estimates
• Assess project requirements
• Communicate about proposed or active work
• Plan and deliver groundwork or civil engineering services
• Manage contracts, schedules, suppliers, and subcontractors
• Issue invoices and process payments
• Maintain financial and business records
• Handle complaints, questions, or warranty matters
• Improve our website and services
• Protect our website against fraud, misuse, and security threats
• Meet insurance, tax, regulatory, and legal obligations
• Establish, exercise, or defend legal claims
• Send marketing communications where permitted

We do not use personal information for purposes that are incompatible with the reason it was originally collected unless permitted by law.

4. Our Lawful Bases for Using Personal Information

We rely on one or more of the following lawful bases.

Contract

We may process information when it is necessary to:

• Provide a quotation you requested
• Take steps before entering into a contract
• Carry out agreed construction work
• Manage payments, scheduling, and project communication

Legitimate Interests

We may process information when it is reasonably necessary for our business, including:

• Responding to business enquiries
• Managing customer and supplier relationships
• Improving our services
• Protecting our website and systems
• Keeping appropriate business records
• Recovering unpaid amounts
• Handling legal disputes

We consider whether our interests are balanced against your privacy rights before relying on this basis.

Legal Obligation

We may process or retain information where necessary to comply with:

• Tax and accounting rules
• Health and safety requirements
• Insurance obligations
• Employment requirements
• Court orders
• Regulatory or legal duties

Consent

We may rely on your consent for:

• Optional website analytics cookies
• Advertising or tracking cookies
• Certain email marketing activities
• Other optional uses that are clearly explained at the time

You may withdraw consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

5. Quotations, Enquiries, and Project Information

When you ask for a quotation, consultation, or site visit, we use the information you provide to understand the work, assess the site, estimate costs, and contact you.

We may retain unsuccessful quotation records for a reasonable period in case you return to the project, ask questions about the quotation, or a dispute arises.

Where a project proceeds, relevant enquiry information may become part of the project and contract record.

6. Who We Share Information With

We may share personal information where necessary with:

• Employees and authorised team members
• Subcontractors and trades working on a project
• Material and equipment suppliers
• Engineers, architects, surveyors, and project consultants
• Accountants, insurers, solicitors, and professional advisers
• Website hosting, email, IT, and security providers
• Payment and accounting service providers
• Analytics providers where cookies have been accepted
• Local authorities, regulators, courts, or law-enforcement bodies
• Utility companies where required for project delivery
• A buyer or adviser involved in a sale or restructuring of the business

We only share information that is reasonably required for the relevant purpose.

We do not sell personal information to third parties.

7. Suppliers and Subcontractors

Where we work with suppliers, subcontractors, consultants, or other businesses, we may collect:

• Names and business contact details
• Payment and bank details
• Insurance information
• Qualifications or certifications
• Health and safety documentation
• Contract and performance records
• Site access and attendance information

We use this information to manage projects, meet legal obligations, process payments, and maintain appropriate construction records.

8. Cookies

Cookies are small files placed on your device when you visit a website.

Our website may use:

Strictly Necessary Cookies

These help the website function properly, maintain security, remember privacy settings, and process forms. They may be used without consent where legally permitted.

Analytics Cookies

These help us understand how visitors use the website, which pages are viewed, and whether technical problems occur.

Functional Cookies

These may remember choices or enable additional website features.

Advertising Cookies

These may be used to measure advertising performance or show more relevant advertisements.

Where consent is required, non-essential cookies should not be activated until you accept them. You should also be able to reject them or change your preferences. ICO guidance states that website users must receive clear information about cookies and that non-essential cookies generally require a clear positive consent action.

More detailed information should be provided in a separate Cookie Policy or through the website’s cookie preference tool.

9. Marketing Communications

We may send business-related marketing messages where:

• You have requested information from us
• You are an existing customer and the communication relates to similar services
• You have provided consent
• Another lawful basis permits the communication

You can unsubscribe at any time by:

• Using the unsubscribe link in an email
• Contacting us directly
• Asking us to stop during a telephone conversation

We may keep a limited suppression record to ensure that we respect your request not to receive future marketing.

10. How Long We Keep Information

We keep personal information only for as long as reasonably required for the purpose for which it was collected.

Typical retention periods may include:

Some construction, insurance, warranty, health and safety, or legal records may need to be kept for longer.

We may delete, anonymise, or securely archive information when it is no longer required.

11. International Data Transfers

Some technology, website, email, analytics, or cloud service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that suitable safeguards are in place. These may include:

• A UK adequacy regulation
• Approved contractual safeguards
• The UK International Data Transfer Agreement
• The UK Addendum to approved standard contractual clauses
• Other legally recognised safeguards

12. How We Protect Your Information

We use reasonable administrative, technical, and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Disclosure
• Alteration
• Destruction

Measures may include access controls, passwords, secure hosting, software updates, backups, staff awareness, and limiting access to people who need the information.

No internet-based system can be guaranteed to be completely secure. However, we take reasonable steps to reduce risk and respond appropriately if a security incident occurs.

13. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Ask us to restrict how information is used
• Object to processing based on legitimate interests
• Object to direct marketing
• Request the transfer of certain information
• Withdraw consent
• Ask for information about how your data is used
• Raise a complaint

Some rights are subject to legal conditions and exceptions.

To make a request, contact us using the details provided in this policy. We may need to confirm your identity before responding.

The ICO requires privacy information to explain the purposes of processing, retention periods, recipients, and individual rights in clear and accessible language.

14. Complaints

Please contact us first if you have concerns about the way we use your information. We will try to resolve the matter.

You also have the right to complain to the UK supervisory authority:

Information Commissioner’s Office

The ICO provides information and complaint services through its official website.

15. Children’s Privacy

Our services are intended for property owners, contractors, developers, businesses, and other adults involved in construction projects.

We do not knowingly collect personal information directly from children through this website. If we become aware that a child has submitted information without appropriate authority, we will take reasonable steps to remove it.

16. External Links

Our website may contain links to social media profiles or third-party websites.

We are not responsible for the privacy practices, security, or content of external websites. You should review their privacy information before providing personal information.

17. Changes to This Policy

We may update this Privacy Policy when:

• Our services change
• We introduce new website tools
• Our data practices change
• Legal or regulatory requirements change

The latest version will be published on this page with an updated revision date.

18. Contact Us

Questions, requests, or complaints about this Privacy Policy can be sent to:

Mega Groundworks
23-25 Dencora Way
Luton
LU3 3HP
United Kingdom

Email: info@megagroundworks.co.uk
Mobile Number: 07777380833
Office: 01582203551